Watch Keynote session: Click, Connect, Mortgage: Success Story of ING & LiveBank by Ailleron to dive into the strategies that drove a 60% increase in online mortgage engagement.
Key takeaways from our keynote session with Client - ING Bank
Enhancing Outcomes: The 60% Leap in Digital Engagement
The digital transformation in mortgage banking is not just about technology; it's about people and convenience. We've seen a 60% increase in customers choosing new video appointments over branch visits. Why? Because we offer flexibility and personalization at scale. Dive into the data that's driving digital mortgage success.
Customer Delight: The Ultimate Benchmark
At the heart of our digital transformation is a relentless focus on customer satisfaction. With a stellar rating of 4.8, we're not just meeting expectations; we're exceeding them. Discover the key strategies that have made our customers happier and more satisfied than ever before.
Watch Keynote Session!
Don't miss out on groundbreaking insights that could redefine your online mortgage experience. Complete the form to get your hands on the transformative #ClickConnectMortgage presentation. It's more than information; it's the key to your digital evolution in the mortgage industry.
Learn more about LiveBank Solution for banks
LiveBank is a digital sales platform that enables customer interactions with financial institutions, enhancing and automating operations in branches and contact centers.
LiveBank Platform empowers bank customers with immediate access to advisors across branches and contact center, ensuring seamless customer experiences at every touchpoint, enabling:
- Digital banking with smooth handoffs between channels,
- Streamlined sales and customer service through Human-AI synergy and AI tools for banking
- Unified view and comprehensive data on customer engagement across all channels
- Extended Customer Support capabilities